Terms of Service

Last Updated: January 2025
Effective Date: January 1, 2025
⚠️ Important Notice

PeptideVerify provides analytical testing services for peptide samples. Our testing services and certificates are for analytical and quality verification purposes only. We do not endorse, sponsor, or have any affiliation with any companies, organizations, or products submitted for testing.

1. Acceptance of Terms

By accessing or using PeptideVerify services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

These Terms constitute a legally binding agreement between you ("Client", "you", "your") and PeptideVerify Ltd ("we", "us", "our"), a company registered in England & Wales (Company No. 12345678).

2. Services Description

PeptideVerify is a bridging service that connects clients with GLP-compliant laboratory partners. We facilitate the following analytical testing services:

2.1 Purity Testing (HPLC)

Conducted by our accredited laboratory partners:

2.2 Identity Testing (LC-MS)

Conducted by our accredited laboratory partners:

2.3 Express Services

3. Account Registration

To use our Services, you must:

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Order Process and Acceptance

4.1 Placing Orders

Orders are placed through our online platform. Each order requires:

4.2 Order Acceptance

Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including:

4.3 Turnaround Times

Turnaround times are estimates from sample receipt at our laboratory:

Times may vary due to sample complexity, laboratory capacity, or unforeseen circumstances. We will notify you of any significant delays.

5. Payment Terms

5.1 Pricing

Prices are displayed in British Pounds (GBP) and may be updated at any time. Prices confirmed at checkout apply to that specific order.

5.2 Payment Processing

Payments are processed securely through Stripe. We accept major credit and debit cards. Payment must be received before sample analysis begins.

5.3 Refunds and Cancellations

5.4 Disputes

Payment disputes must be raised within 30 days of the transaction. Contact us at billing@peptideverify.co.uk to resolve billing issues.

6. Sample Requirements and Handling

6.1 Sample Submission

Samples must:

6.2 Prohibited Samples

We reserve the right to refuse testing of:

6.3 Sample Disposal

Samples are typically consumed during analysis. Remaining material is securely disposed of within 30 days unless you request return (additional fees apply).

6.4 No Endorsement

We do not endorse, sponsor, recommend, or have any affiliation with any companies, suppliers, manufacturers, or products submitted for testing. Our role is strictly limited to providing independent analytical testing services.

7. Certificates and Results

7.1 Certificate Delivery

Upon completion, you will receive a digital certificate containing:

7.2 Certificate Validity

Certificates reflect the specific sample tested at the time of analysis. Results do not guarantee:

7.3 Public Verification

Certificate verification data (peptide name, test date, results summary) is publicly accessible via QR code. Personal information is never disclosed.

8. Intellectual Property

8.1 Our IP

All content, designs, logos, software, and methodologies are owned by PeptideVerify Ltd and protected by intellectual property laws.

8.2 Test Results

You own the test results and certificates for your samples. You may use them for research, publication, or commercial purposes, provided you:

8.3 Restrictions

You may not:

9. Limitation of Liability

9.1 Service Accuracy

While our laboratory partners maintain GLP-compliant standards, we do not guarantee:

9.2 Maximum Liability

Our total liability for any claim arising from our Services is limited to the amount you paid for that specific service, not exceeding £1,000 per incident.

9.3 Excluded Damages

We are not liable for:

9.4 Your Responsibility

You are solely responsible for:

10. Confidentiality and Data Use

We treat all order information and test results as confidential, subject to our Privacy Policy. We may use anonymized data for:

We will never disclose your identity or specific results to third parties without your consent, except as required by law.

11. Termination

We may suspend or terminate your account if you:

Upon termination, you lose access to your account, but previously issued certificates remain valid for verification purposes.

12. Governing Law and Disputes

12.1 Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12.2 Dispute Resolution

Before initiating legal proceedings, we encourage informal resolution:

  1. Contact us at hello@peptideverify.co.uk
  2. Allow 14 days for our response
  3. Participate in good-faith negotiations

13. Changes to Terms

We may update these Terms from time to time. Significant changes will be notified via email or platform announcement. Continued use of our Services after changes constitutes acceptance of the updated Terms.

The "Last Updated" date at the top indicates when Terms were last revised.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PeptideVerify Ltd.

14.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.

14.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

14.4 Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: hello@peptideverify.co.uk
Legal Inquiries: legal@peptideverify.co.uk
Company: PeptideVerify Ltd
Registered: England & Wales, Company No. 12345678